Privacy Policy

Last Updated: December 26, 2025

Qavern Eloxith ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mf-v1.com and use our educational services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Enroll in courses or sessions
• Contact us via email, phone, or messaging platforms
• Subscribe to newsletters or promotional materials
• Participate in surveys or feedback forms
• Communicate with instructors or other learners

This information may include:

• Full name
• Email address
• Phone number
• Billing and payment information
• Profile photograph
• Educational background and interests
• Learning preferences and goals

1.2 Automatically Collected Information

When you access our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Device information
• Pages visited and time spent on pages
• Referring website addresses
• Click patterns and navigation paths

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

1.4 Educational Data

During your use of our services, we collect:

• Course enrollment and completion records
• Assessment results and progress tracking
• Session attendance and participation
• Interaction with instructors and peers
• Assignments and submitted materials
• Video recordings of live sessions (where applicable)

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing and managing educational services
• Processing registrations and payments
• Facilitating communication between learners and instructors
• Personalizing learning paths and recommendations
• Monitoring and improving platform performance
• Sending administrative notifications and updates
• Delivering marketing communications (with your consent)
• Analyzing usage trends and user behavior
• Ensuring security and preventing fraud
• Complying with legal obligations
• Conducting research and development

3. Information Sharing and Disclosure

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment processors
• Cloud hosting providers
• Email delivery services
• Analytics platforms
• Customer support tools
• Video conferencing platforms

3.2 Instructors and Educational Partners

Your information may be shared with instructors and educational partners to facilitate course delivery, provide feedback, and enhance your learning experience.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

3.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

3.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Educational records may be retained for extended periods to maintain accurate historical records and comply with regulatory requirements.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

5.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy in a structured, commonly used format.

5.2 Correction

You may request correction of inaccurate or incomplete personal information.

5.3 Deletion

You may request deletion of your personal information, subject to certain exceptions such as legal retention requirements.

5.4 Restriction and Objection

You may request restriction of processing or object to certain uses of your personal information.

5.5 Withdrawal of Consent

Where we rely on consent for processing, you may withdraw consent at any time.

5.6 Marketing Communications

You may opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us using the contact information provided below.

6. Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Secure data storage and backup procedures

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. International Data Transfers

As a global educational platform, your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Qavern Eloxith
130 Gladstone Road
Gisborne 4010
New Zealand

Email: info@mf-v1.com
Phone: +64 3 477 3809

Messaging Platforms:
WhatsApp: https://wa.me/6434773809
Signal: https://signal.me/#p/+6434773809
Telegram: https://t.me/+6434773809

12. Specific Data Processing Activities

12.1 Video Recording and Session Content

Live educational sessions may be recorded for quality assurance, review purposes, and to provide access to enrolled learners who cannot attend in real-time. By participating in live sessions, you consent to such recording. You will be notified when recording is active.

12.2 Analytics and Performance Monitoring

We use analytics tools to understand how users interact with our platform. This helps us improve functionality, identify technical issues, and enhance the overall learning experience.

12.3 Communication Monitoring

Communications between learners and instructors may be monitored to ensure quality standards, resolve disputes, and maintain a safe learning environment.

13. Your California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

14. European Data Protection Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including rights to access, rectification, erasure, restriction of processing, data portability, and objection. You also have the right to lodge a complaint with a supervisory authority.

15. Automated Decision-Making

We may use automated systems to personalize learning recommendations and optimize your educational experience. These automated processes do not produce legal or similarly significant effects. You have the right to request human review of automated decisions.